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Starting the RCS Console

Introduction

When started, RCS Console asks you to enter your credentials (user name and password) previously set by the Administrator.

IMPORTANT: if the wrong password is entered five times in a row, the user is automatically disabled by the system and can no longer login to RCS Console. Contact the Administrator.

IMPORTANT: if the wrong password is entered five times in a row, the user is automatically disabled by the system and can no longer login to RCS Console. Contact an enabled Administrator or the System administrator.

Restoring disabled users who entered incorrect passwords

To restore a user, enter the Accounting section and set the user status to Enabled.

Restoring disabled users who entered incorrect passwords

To restore a user, enter the following command in the Windows command prompt on the server:

> rcs-db-config -R Username

Result: the new password is requested that will be saved in the database. This operation automatically restores the user.

What the login page looks like

This is what the login page looks like:

Area Description
1

Title bar with command buttons:

  • Close RCS Console.
  • Expand window button.
  • Shrink window button.
2

Login dialog window.

Open RCS Console

To open RCS Console functions:

Step Action
1

In Username and Password, enter the credentials as assigned by the Administrator.

2

In Server, enter the name of the machine or server address to connect to.

3

Click : the homepage appears with the menus enabled according to your account privileges. See "Homepage description".

RCS9.6 | User manual | © COPYRIGHT 2015