What you should know about RCS installation

Admin user and System administrator user

A special user is created during installation with the name "admin" and all privileges (System administrator, Administrator, Technician and Analyst) to be used for all RCS Console settings and login functions.

This user must only be used for this purpose. After completing installation, we recommend you create one or more users with the required privileges according to your organization.

IMPORTANT: we usually refer to the admin user in this manual as the System Administrator, even if she/he has all privileges.