What you should know about targets

What is a target

A target is the physical person to be investigated. The Technician assigns one or more agents, desktop or mobile, to the target. Thus the agent can be installed on a computer or mobile phone.

Administrator tasks

The Administrator manages targets on the general organizational level; the Technician sets and works on targets according to the Administrator's instructions.

The Administrator is in charge of:

What happens when a target is created

When a target is created it is already declared open and thus the Technician can be asked to generate and install agents.

What happens when a target is closed

A target can be closed, for example, when closing investigations for that target.

Closing a target automatically closes its agents. When an agent is closed, uninstallation occurs at the first synchronization, leaving the device clean.

A closed target cannot be re-opened. Only the target data and those sent by agents are left in the database.

CAUTION: when a target is closed, all linked agents are automatically uninstalled. Only close a target when certain to have all the required data.

CAUTION: for infrequent synchronizations, for example, every four days, wait for the last planned synchronization before closing the target.

Tip: only close the target when you are sure that agents have downloaded all the required information.

Opening and closing an operation

When an operation is closed, all of its targets are irreversibly closed and all their agents are uninstalled. See "What you should know about operations".