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What you should know about users and groups

Introduction

To guarantee maximum data confidentiality and security, RCS provides the Administrator the opportunity of assigning login privileges to each user and grouping users in workgroups for specific operations. The structure adapts to both situations where tasks are highly fragmented and situations where all tasks are performed by a few people.

By managing users, the Administrator can also quickly disconnect a suspected user and temporarily disable his/her RCS login.

Login privileges

RCS was designed to guarantee maximum server and collected data security. To achieve this goal, four distinct roles were defined that usually refer to the professionals who can login to the system:

Tip: several roles can be assigned to the same user, for example, an Administrator can also have Technician privileges.

Functions enabled by single role

Following is the list of RCS functions reserved to users in a specific role:

Role Enabled functions
System
administrator
  • System
  • Monitor
Administrator
  • Accounting
  • Operations
  • Audit
  • Monitor
Technician
  • Operations
  • System
Analyst
  • Operations
  • Intelligence
  • Dashboard
  • Alerting
User groups per operation

Groups allow users to be grouped to assign them specific operations. This way, several operations can be managed simultaneously, guaranteeing maximum data confidentiality amongst workgroups.

See "Operation management"

IMPORTANT: operation assignments to a workgroup will be effective the next time the user in that group logs in.

User groups for system alarm alerts

A group of users exclusively intended to receive an e-mail in the event of system alarm can be created.

This way, fast System administrator intervention can be guaranteed in the event of serious faults.

See "System monitoring (Monitor)"

 

RCS9.4 | User's Guide | © COPYRIGHT 2014