To monitor users: |
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This function lets you monitor Administrator, Technician and Analyst actions in RCS. For example, you can monitor correct operation progress, target activation/deactivation schedules and the Technician's correct application of the types of agents authorized for a specific operation.
You can select only the actions run in a certain period and apply filters to search, for example, for detailed information on specific operations or users. In the event of need, actions can always be exported in CSV format files.
IMPORTANT: if the page is kept open, it must be refreshed to view the most recent actions. See "Homepage description"
NOTE: the function is only enabled if the user has Alert management authorization.
This is what the page looks like:
Area | Description | ||||||
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1 |
RCS menu. |
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2 |
Window toolbar. Descriptions are provided below:
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3 |
List of actions run by RCS users. |
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4 |
RCS status bar. |
For interface element descriptions See "Shared interface elements and actions".
For a description of the data in this window see "User monitoring data (Audit)"
For more information on the audit see "What you should know about user monitoring (Audit)".
To only view actions in a certain time range:
Step | Action |
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1 |
Click on the Date column heading. |
2 |
Click on the required time range. |
NOTE: the date filter is always on, set on actions in the last 24 hours. Only the criteria can be changed.
To increase result accuracy:
Step | Action |
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1 | Click on one or more column headings: a search field appears where you can enter data. |
2 |
Enter the word to be searched and press Enter. Information in the column will be filtered and ordered according to the entered search word. |
To remove a filter and display all data:
If you want to remove... | Then... |
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a single filter |
unselect the check box in the column heading. |
all filters simultaneously |
click Remove filters. |
NOTE: the date filter is always on, set on actions in the last 24 hours. Only the time criteria can be changed.
To export displayed actions:
Step | Action |
---|---|
1 |
Click Export: data entry fields appear. |
2 |
Enter the name of the file to be exported and click OK: Operation progress is shown on the status bar. To check progress, click on the bar. |
RCS9.4 | User's Guide | © COPYRIGHT 2014