RCS was designed to guarantee maximum server and collected data security. To achieve this goal, four distinct roles were defined that usually refer to the professionals who can login to the system:
Tip: several roles can be assigned to the same user, for example, an Administrator can also have Technician privileges.
A special user is created during installation with the name "admin" and all privileges (System administrator, Administrator, Technician and Analyst) to be used for all RCS Console settings and login functions.
This user must only be used for this purpose. After completing installation, we recommend you create one or more users with the required privileges according to your organization.
IMPORTANT: we usually refer to the admin user in this manual as the System Administrator, even if she/he has all privileges.
RCS9.4 | User's Guide | © COPYRIGHT 2014