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Network Injector Appliance update

Introduction

There are three ways to update Network Injector Appliance:

Full Network Injector Appliance update

CAUTION: updating deletes all data on the machine.

If you have the updated .iso file, run the following procedure to install the operating system update:

Step Action
1

Insert the installation CD with the new operating system version and boot from CD: disk content will be deleted and both the operating system and Network Injector files will be re-installed. This procedures takes about 20 minutes.

IMPORTANT: select Network Appliance for server version installation.

2

Reboot the server: the procedure must be confirmed.

CAUTION: the entire hard disk will be deleted.

Result: Network Injector Appliance is installed.

Partial update with infection in progress

These are the phases in updating Appliance Control Center software when an infection is in progress:

IMPORTANT: to update, first synchronize Network Injector and RCS server. See "First Network Injector synchronization with RCS server"

IMPORTANT: make sure the device to be updated is connected to Internet to download and additional packets required for the update.

Phase Description
1

From RCS Console, in the System, Network Injector section, select the Network Injector to be updated and click Update

2

Since an infection is in progress, Network Injector immediately receives the update and automatically installs it.

NOTE: the installation phase only starts if the application window is closed.

When the update is completed, the infection is restarted with the updated software.

Partial update without infection in progress

These are the phases in updating Appliance Control Center software when an infection is not in progress:

IMPORTANT: make sure the device to be updated is connected to Internet to download and additional packets required for the update.

Step Action

1. From RCS Console, in the System, Network Injector  section, select the Network Injector to be updated and click Update

 

2. Open Appliance Control Center

 

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3. In the Network Injector tab, click Config: synchronization is enabled.

4. During synchronization, RCS queries Network Injector every 30 seconds. A message appears at the end of the first interval requesting consent to install.

NOTE: if the update is not installed, it will be automatically installed at the next infection start or an installation authorization request at next Appliance Control Center reboot will appear.

5. Install the update.

6. When the update is completed, Appliance Control Center reboots.

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RCS9.3 | User's and Installation Guide | © COPYRIGHT 2013