An operation is an investigation to be conducted. An operation contains one or more targets meaning the physical individuals to be tapped. The Technician assigns one or more agents, desktop or mobile, to the target. Thus the agent can be installed on a computer or mobile phone.
To guarantee maximum data confidentiality, we recommend you only link an operation to the RCS users assigned to the investigation. Users not linked to the operation will not see any operation data or collected evidence. For this reason, the person who creates the operation must be part of at least one of the groups linked to the operation when created.
When an operation is created it is already declared open thus operation targets can be created and the Technician can generate and install agents. When the operation is open, agents begin to collect data and send it to RCS.
The operation must be closed when the investigation is closed, and it is certain that all agents have already transmitted all the collected evidence to the Backend.
Closing the operation automatically closes the targets and agents. When an agent is closed, uninstallation occurs at the first synchronization, leaving the device clean.
A closed operation cannot be re-opened. Only the operation data and collected evidence are left in the database.
CAUTION: for infrequent synchronizations, for example, every four days, wait for the last planned synchronization before closing the operation.
RCS9.3 | User's and Installation Guide | © COPYRIGHT 2013