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Package content

Package content

RCS is supplied in a package that includes:

Service call: all USB keys are supplied with an ID code that must be communicated to support service for all software replacements and updates.

Installation package content (CD or web)

The installation package in the CD or downloaded from the HackingTeam support portal contains the following files where 'x' is the CD root:

Folder Included files Description
x:

ChangeLog.pdf

Release notes
x:\doc

RCS_x.x_Admin_y.y_Language.PDF

RCS_x.x_Analist_y.y_Language.PDF

RCS_x.x_SysAdmin_y.y_Language.PDF

RCS_x.x_Technician_y.y_Language.PDF

RCS installation and user manuals. Each manual is addressed to a specific user role.

  • x.x: RCS version.
  • y.y: manual version.
  • Language: manual language.
x:\setup AdoberAIRinstaller.exe

 

Adobe AIR installation file.
x:\setup RCS-version.exe

 

RCS server(s) installation file.
x:\setup RCSconsole-version.air RCS Console installation file.
x:\setup RCS-ocr-version.exe OCR module installation file (optional).
USB key with user license

The package contains a USB key with the user license for the supplied RCS version.

The file is required for installation and software updates. It can be copied from the USB key to any other support device.

USB hardware keys

Two hardware keys are included in the package: a main one, already linked to the license in the USB license key, and a backup, ready to be activated in the event the main key fails.

IMPORTANT: the hardware key must always be connected to Master Node to allow all RCS services to run. All services are immediately aborted when the key is disconnected!

RCS9.3 | User's and Installation Guide | © COPYRIGHT 2013