RCS is supplied in a package that includes:
Service call: all USB keys are supplied with an ID code that must be communicated to support service for all software replacements and updates.
The installation package in the CD or downloaded from the HackingTeam support portal contains the following files where 'x' is the CD root:
Folder | Included files | Description |
---|---|---|
x: |
ChangeLog.pdf |
Release notes |
x:\doc |
RCS_x.x_Admin_y.y_<language>.PDF RCS_x.x_Analist_y.y_<language>.PDF RCS_x.x_SysAdmin_y.y_<language>.PDF RCS_x.x_Technician_y.y_<language>.PDF |
RCS installation and user manuals. Each manual is addressed to a specific user role.
|
x:\setup | AdoberAIRinstaller.exe
|
Adobe AIR installation file |
x:\setup | RCS-<version>.exe
|
RCS server(s) installation file |
x:\setup | RCSconsole-<version>.air | RCS Console installation file |
x:\setup | RCS-ocr-<version>.exe | OCR module installation file (optional) |
The package contains a USB key with the user license for the supplied RCS version.
The file is required for installation and software updates. It can be copied from the USB key to any other support device.
Two hardware keys are included in the package: a main one, already linked to the license in the USB license key, and a backup, ready to be activated in the event the main key fails.
IMPORTANT: the hardware key must always be connected to the server (to Master Node in distributed architecture) to allow all RCS services to run. All services are immediately aborted when the key is disconnected!
RCS8.2 | User's and Installation Guide | © COPYRIGHT 2012