You are here: Technician's functions > Appendix: actions > Synchronize action

Synchronize action

Purpose

The Synchronize action synchronizes the agent and RCS server.

The synchronization process is broken down in the following steps:

Step Description
1 Reciprocal agent/RCS server authentication.
2 Agent/RCS server time synchronization.
3 Agent removal in the event the relevant activity is closed.
4 Agent configuration update.
5 Upload of all files in the "upload" queue.
6 Download of all files in the "download" queue.
7 Download of all evidence collected by the agent with simultaneous secure removal.
8 Secure removal of all downloaded evidence from the agent.
Operating systems

Desktop:Windows, OS X

Mobile: Android, BlackBerry, iOS, Symbian, WinMobile

 

Desktop settings
Name Description
Hostname

Name of the Anonymizer or Collector connect to for synchronization. Select the name of the server or enter the FQDN (DNS name) or IP address in the combo box.

Bandwidth Maximum bandwidth to be used during synchronization.
Min delay Minimum delay in seconds from one evidence sent to the next.
Max delay Maximum delay in seconds from one evidence sent to the next.
Stop on success If enabled, the sub-action chain is interrupted when synchronization is successfully completed. Remaining sub-action in the queue are not run.

 

Mobile settings
Name Description
Hostname

Anonymizer or Collector name or IP address to connect to for synchronization. Select the name of the server or enter the FQDN (DNS name) or IP address in the combo box.

Stop on success The sub-action chain is interrupted when synchronization is successfully completed. Remaining sub-action in the queue are not run.
Type

Internet: synchronization via Internet connection.

  • Force WiFi: synchronization via WiFi network. Forces a WiFi data connection with any open or preset WiFi network available before starting synchronization.
  • Force Cell: synchronization via GPRS/UMTS/3G network . Forces a GPRS/UMTS/3G data connection with the mobile operator before starting synchronization.

APN: specifies the login credentials for the APN the phone can use to collect data.
This is useful since it avoids charging the target for the traffic generated by the agent.

IMPORTANT: this method is only supported on BlackBerry and Symbian.

 

 

RCS8.2 | User's and Installation Guide | © COPYRIGHT 2012