USB dongle replacement

Details

This procedure describes how to replace the main USB dongle with the backup USB dongle.

Requirements/Conditions/Restraints

Instructions

Steps to replace the main USB dongle with the backup USB dongle:

1. send via email (in attachment) the license for backup USB dongle;
2. stop the service RCSDB and unplug the main USB dongle;
3. plug in the backup USB dongle;
4. restart the service RCSDB and import the license file (in attachment) with the following command:
   • rcs-db-license -n "LICENSE-427946028-v9.3.lic"
5. send us the main USB dongle as soon as possible.