Support service file creation

Details

Create a ZIP file with all the information required for technical support.

Requirements/Conditions/Restraints

Instructions

From a command prompt, execute respectively rcs-db-diagnostic or rcs-collector-diagnostic command.

Use the following command to view the correct syntax and description of all options:

• rcs-db-diagnostic --help
• rcs-collector-diagnostic --help

For example, the --hide-addresses option lets you delete all references to IP addresses or domain names in files.